When You use the Service, we may collect, use, and disclose information about You. This Privacy Policy explains Our practices in this area, as well as Your legal rights and protections. We utilize Your Personal Information to deliver and enhance the Service. You consent to the collection and use of your information in line with this Privacy Policy if you use the Service. As stated in our Service Terms and Conditions, Qprofiles is dedicated to protecting your personal information. This Privacy Policy (the "Policy") describes the information we collect from you when you use the Services, including the types of information we collect, how we collect, use, share, and store that information, and the reasons for collecting that information. It also describes the privacy rights and choices you have with respect to the information you submit to us when you use the Services.
The following conditions describe the meanings of the words whose beginning letters are capitalized: The following definitions shall have the same meaning whether they are written in the singular or plural.
For purposes of this Privacy Statement,
If we have a cause to collect information about you, such as to deliver our Services on the Platform, to communicate with you, or to make improvements to our Services, then we will do so.
The following are some of the sources from which we obtain this information:
While using Our Service, we may request You provide us with some personally identifiable information that can be used to provide Our Services on the platform, to make Our Services better, to communicate with You, or to identify You. Personal information may include, but is not limited to the following:
Account fundamentals: In order to use certain Platform features, you must establish an account and register with us. We require basic information, which may include your name, email address, country, and state of residence, as well as a username and phone/mobile number.
To create an Expert account: We gather and store your name, email address, password, and account settings. You may be required to enter more information as you make use of particular site features, such as your occupation, government ID information, verification photo, date of birth, skill interests, and phone number. At the time of account creation, a unique identifying number is assigned to You.
Profile Data: You also have the option to enter more information for your profile, such as a photo, headline, biography, language, website link, social network profiles, country, or any other data you see fit. Your Profile Data will be publicly viewable by others.
Shared Content: Certain components of the Services enable you to interact with other users or share content publicly. This may include the uploading of courses and other forms of educational content, the posting of reviews regarding content, the asking or answering of questions, the sending of messages to students or experts, or the posting of photos or other forms of work that you have uploaded. Depending on the location in which it is placed, such shared content might be viewed by the public.
Learning Data: When you access content, we will collect certain data about you,such as which courses, assignments, labs, workspaces, and quizzes you have started and finished; content and subscription purchases and credits; subscriptions; completion certificates; your exchanges with experts, teaching assistants, and other students; and essays, answers to questions, and other items submitted to satisfy course and related content requirements.
Information related to public profiles of an Expert: If you are a Content Provider, we may also collect certain extra information from you in order to enable the construction of your public profile, if there is one, on the Platform in order to assist Learners and other Users in becoming more familiar with you. Your know-your-customer information, documents, and other personally identifiable details are not shared on these public profiles in any way. Your public profile will only contain the Personally Identifiable Information that is required for Learners or Users to know you (as applicable), such as your username, a brief description of any content you have made available on the Platform, your educational qualifications, your past associations, your photo, and such other information that may enable a Learner or other User to know you better. For example, your educational qualifications may include the fact that you have a bachelor's degree or that you have been teaching. The information that appears in your public profile will be derived from the data that you either supply to us or that you update yourself on the relevant portions of the website.
Data on Expert’s Payments: You can link your PayPal, Payoneer, or other payment accounts to the Services if you are an Expert to receive payments. When you link a payment account, we collect and utilize some information, such as your payment account's email address, account ID, physical address, and any other information required to transmit payments to your account. We may gather ACH or wire information to transmit payments to your account in certain circumstances. To comply with applicable legislation, we also collaborate with reputable third parties that collect tax information as required by law. This tax information may contain information on residency, tax identification numbers, biographical data, and other personal information required for taxation purposes. Qprofiles does not collect or keep sensitive bank account information for security reasons. The collection, use, and dissemination of your payment, billing, and taxation information are subject to your payment account provider's privacy policy and other terms.
Learners Payment Data: If you make purchases, we will collect certain data about your purchase (such as your name, billing address, and ZIP code) as required to process your order and which may optionally be saved to process future orders. If you make purchases, we collect certain data about your purchase (such as your name, billing address, and ZIP code). You will be required to send certain payment and billing information directly to our payment service providers. This data includes your name, credit card information, billing address, and ZIP code. For the purpose of facilitating payments, we may additionally obtain limited information from payment service providers. This information may include the fact that you have a new card as well as the last four numbers of that card. For reasons of safety, Qprofiles does not collect or keep sensitive information pertaining to cardholders, such as complete credit card numbers or data pertaining to card authentication.
Communications & Support: When you write to us with a question or to ask for assistance, we will keep that correspondence, as well as the email address, for future reference; this may also include any phone or mobile numbers if you have provided us with the same as part of your communication with us either in writing (emails included), over a phone call, or in any other manner. When you call us, we will keep a record of the phone number and the time and date of the call for future reference. We shall keep a record of the pages you visit on our Platform so that we can compile statistics, one of which may be used to enhance both the Platform and the Services. You may also provide us with your Personal Information or other information when you respond to surveys, enter any form of contests, tests, events, competitions, webinars, etc., hosted by Qprofiles, either on the Platform or otherwise, or when you otherwise communicate with us via form, e-form, email, phone, or in any other manner, and we store a copy of our communications with you (including any call recordings or emails, if any, as permitted by applicable law). We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy.
Promotions, Surveys, and Sweepstakes: It is possible that we will send you an invitation to take part in a survey or a promotion, either through the Services themselves or on a third-party platform. If you participate, we will collect and keep the information that you supply as part of the participation process, such as your name, email address, physical address, date of birth, or phone number, among other information. Unless specifically specified otherwise in the official rules of the promotion or in another privacy policy, that data will be handled in accordance with this Privacy Policy. The information that was gathered will be put to use in the administration of the survey or campaign, including the process of informing winners and handing out prizes. You may be required to grant us permission to post some of your information publicly in order to be eligible for a reward (for example, on a winner's page). When we use a platform provided by a third party to conduct a survey or run a promotion, we will adhere to the privacy policies of that third party.
Information Relating to the Accounts You Have with Other Services: If your Qprofiles account is connected to any of your other online accounts, such as social media sites, we may be able to access certain information from those accounts. If you sign in to Qprofiles using Facebook or some other third-party platform or service, we will ask for your permission to access specific information about the other account you are using to sign in. For instance, depending on the platform or service, we may collect information about you such as your name, profile picture, account ID number, login email address, location, gender, birthday, and list of friends or contacts. Additionally, we may collect information about the physical location of your access devices. The application programming interfaces (APIs) of these platforms and services make information accessible to us. The information that we obtain is determined by the information that either you (through the privacy settings on your device) or the platform or service that we use chooses to give us.
If you access or use our Services through a platform or service that is provided by a third party, or if you click on any links that are provided by a third party, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements that are provided by the third party.
Through means of automation, including the information presented here was obtained via employing server log files and tracking technologies, as described in further detail in the section titled "Cookies and Other Data Collection Tools" presented below. It is kept by us, and our storage of it is linked to your account.
To collect the aforementioned information, we make use of techniques like cookies, web beacons, and comparable tracking technologies. You can choose not to have your data collected using some of these technologies.
Tools for Data Collection and Cookies
In order to gather, store, and exchange information regarding your online activities across many websites, including Qprofiles, we utilize cookies, which are little text files stored by your browser. They enable us to make the website more user-friendly by allowing us to remember details about your visits to Qprofiles. To monitor email deliverability and open rates, we may additionally employ clear pixels in the email body.
When you access and use the Services, Qprofiles, and third-party service providers working on our behalf use server log files and automatic data gathering techniques such as cookies, tags, scripts, customized links, device or browser fingerprinting, and web beacons (collectively, "Data Collection Tools"). When you use the Services, these Data Collection Tools automatically track and gather some System Data and Usage Data. We occasionally link information obtained through such Data Collection Tools to additional information we gather in accordance with our Privacy Policy.
For the aforementioned reasons, Qprofiles makes use of the following categories of data collection tools.
We use the information that you provide to do things like provide our services, communicate with you, troubleshoot issues, protect against fraud and abuse, improve and update our services, analyze how people use our services, serve personalized advertising, and do other things that may be required by law or necessary for the safety and integrity of our system. We will keep the information you provide us for as long as it is necessary to fulfill the purposes for which it was obtained in the first place.
We use the data we collect through your use of the Services to:
We disclose specific information about you to experts, fellow learners, businesses working for us, Qprofiles affiliates, our business partners, analytics and data enrichment providers, your social media providers, businesses assisting us in running promotions and surveys, and businesses assisting us in promoting our services. Additionally, if it's necessary for security, legal compliance, or as part of a corporate reorganization, we might disclose your data. Finally, if the data is aggregated, concealed, or if we have your permission, we may share it in other ways.
Under the following conditions or as otherwise specified in this Privacy Policy, we may disclose your information to other parties:
When you access educational content or make a request for information about it, we share the information we have about you—aside from your email address—with the experts or teaching assistants responsible so they can enhance it for you and other learners. Your country, browser language, operating system, device settings, the website that directed you to Qprofiles, and specific actions taken on Qprofiles, such as purchased test series and pre-recorded video interview reviews, may all be included in this data. Your email address won't be disclosed to experts or teaching assistants. (Data from Accounts, System, Usage, and Rough Geographic Information).
In Relation to Other Learners and Experts, depending on your privacy choices, your shared material and profile information may be accessible to the public, including other Learners and Experts. Your information, including your identity, may be made available to the public if you ask an expert or teaching assistant a question. Remember that all chat rooms, message boards, newsgroups, and other public forums accessible to members are open to other participants, so you shouldn't submit any private or proprietary material using those features. (Account Data; Profile Data; Shared Content)
With Service Providers, Contractors, and Agents: We share your information with companies that work on our behalf to process payments, prevent fraud and abuse, analyze data, provide marketing and advertising services (including retargeted advertising), host emails, provide customer support, and process payments. These service providers have access to your personal information and are obligated to use it only to carry out the requested service as instructed by us. (All categories of data)
To help us deliver the Services, we might distribute your data throughout the businesses in our corporate family that is linked by common ownership or control. (All available data types)
To distribute our Services and increase traffic to Qprofiles, we have relationships with different websites and platforms. Depending on where you are, we might give these reliable partners access to your data.
With Analytics and Data Enrichment Services: We use concealed data or specific contact information when we use third-party analytics tools like Google Analytics and data enrichment services like ZoomInfo. Data that has had your name and email address deleted and replaced with a token ID is referred to as concealed data. As a result, they can offer analytics services or compare your data to information from databases that are accessible to the general public (including contact and social information from other sources). In order to have more direct and personalized communication with you, we do this. (Data from Accounts, Systems, Usage, and Cookies)
The Services' social media features, such as the Facebook Like button, may give the third-party social media providers access to information like your IP address and the specific page you are viewing on the Services, as well as the ability to set cookies to make the feature functional. Your interactions with these features are subject to the privacy policies of the third-party entity. (Cookie Data, System Data, and Usage Data)
We may share your data as required by applicable law (such as to provide a winners list or make required filings) or in accordance with the terms of the promotion or survey in order to administer, market, or sponsor promotions and surveys you choose to participate in. (Account Information; Surveys, Promotions, and Sweepstakes)
We may use and share certain System Data and Usage Data with third-party advertisers and networks if we elect to adopt an advertising-supported revenue model in the future to display general demographic and preference data about our users. We might also permit advertisers to gather System Data through Data Collection Tools, utilize this information to send targeted advertisements to you, customize your user experience (through behavioral advertising), and perform web analytics. Additionally, advertisers might provide to us with the information they have on you. See Section 6.1 (Your Choices About the Use of Your Data) below for further information or to opt out of behavioral advertising from participating ad networks. Please take note that you will still receive generic ads if you want to opt out.
We reserve the right to disclose any and all of your data to third parties for the purposes of security and legal compliance; however, we will only do so if we have a good faith conviction that the disclosure is one of the following:
In response to a request from a court, government agency, or legal procedure; to comply with a legitimate subpoena, warrant, or other legal order; As we deem necessary in order to comply with the law and enforce our Legal Notices, Privacy Statement, and other agreements; Needed to identify, prevent, or resolve security or technical issues, potential violations of law or regulation, or fraud, abuse, or misuse; When we believe that disclosing this information is reasonably necessary to prevent physical harm or financial loss or to protect the rights, property, or safety of Qprofiles, our users, our employees, members of the public, or our Services, we may disclose information about you to our auditors and legal advisors for the purpose of evaluating our disclosure obligations and rights under this Privacy Policy.
In the event that Qprofiles engages in a business transaction such as a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or some of its assets, we reserve the right to share, disclose, or transfer all of your data to the organization that will succeed us during such a transition or in contemplation of a transition. In the event that Qprofiles engages in a business transaction such as a merger, or acquisition (including during due diligence). (All data categories)
After aggregation or de-identification, we are free to disclose or use the data in any way.
Your Permission Requested We may share data with third parties beyond the purview of this Privacy Policy with your permission. (All categories of data)
We employ security measures commensurate with the nature and sensitivity of the data being held. As with any internet-enabled system, there is always the possibility of illegal access; thus, it is vital that you safeguard your password and notify us if you suspect improper access to your account.
Qprofiles takes the necessary precautions to prevent unauthorized access, modification, disclosure, or destruction of your stored personal information. These precautions differ according to the nature and sensitivity of the data. Unfortunately, no system can be 100% secure, thus we cannot guarantee that interactions between you and Qprofiles, the Services, or any information you submit in conjunction with the data we collect through the Services will be protected from unauthorized access by third parties. Your password is a crucial component of our security system, and it is your duty to keep it secure. You should never disclose your password to a third party, and if you feel your password or account has been hacked, you should immediately change your password and contact our Support Team with any questions or concerns.
We respect children's privacy interests and exhort parents and legal guardians to get involved with their kids' online pursuits. A parent or guardian may open an account on behalf of a minor who is under 18 but who is of legal age in their country of residence to give their approval to use an online service. The Services are not available to anybody under the legal age of permission to use internet services. We shall make reasonable efforts to erase any personal information from a child under those age ranges if we become aware that we have done so.
If a parent thinks Qprofiles may have obtained personal information from a kid under a certain age range, they can send a request to have it deleted to privacy@qprofiles.com.
Users will be alerted through email, an in-product notice, or any other legal means when we make major changes to this policy. When they are posted, changes take effect immediately. If you have any inquiries, issues, or complaints, kindly get in touch with us via email or snail mail.
Our company is always evolving, which means that our policy could undergo transformations at varying intervals. We may, at our discretion (unless required by applicable laws to mandatorily do so), email periodic reminders of our notices and conditions, unless you have instructed us not to, but we encourage you to check our Platform frequently to see the most recent changes that have been made. In the event that applicable laws require us to do so mandatorily, we will comply with those requirements. Unless otherwise specified, our current Policy will apply to any and all information that we have about you and your account. We will not fundamentally change our policies and procedures in a way that makes them less protective of customer information that was obtained in the past without first obtaining your approval; nonetheless, we will stand by the guarantees that we make.
TERMS THAT APPLY IF YOU ARE A RESIDENT OF INDIA
Your privileges: When the Personal Data Protection Bill (PDPB) becomes law, the following rights may be available to you if you live in India. Utilizing the option made available to you once you logged in to the Platform, you can submit any requests.
Feel free to reach out to our privacy team (including our Data Protection Officer) at privacy@qprofiles.com if you have any questions, concerns, or disputes about our Privacy Policy.
Last updated: September 29, 2022
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device’s unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
The Company may use Personal Data for the following purposes:
We may share Your personal information in the following situations:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
We may use third-party Service Providers to provide better improvement of our Service.
Google Places is a service that returns information about places using HTTP requests. It is operated by Google
Google Places service may collect information from You and from Your Device for security purposes.
The information gathered by Google Places is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, we may require Your parent's consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, you will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, you can contact us:
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